We all gleam with glory when presented with all positive
feedback but the real learning comes with
negative feedback as it provides pain points to work on. Positive feedback is good for boosting our morals but what
negative feedback can give is valuable suggestion to improve the hiring
processes. Temp staffing agencies
leverage feedbacks of all the stakeholders to come up with procedures that are
more elaborate and provide winning results.
Feedback to and from candidate provides some serious
suggestions on which the recruiters can work on, to refine their brand.The first step towards feedback collection includes a comprehensive process which can
collect data in raw format.
Develop a robust
feedback collection procedure
Since the first communication till the hiring, eliciting
candidate’s feedback about the entire hiring process can help in revealing the
strength and weaknesses involved. So the feedback procedure should be backed by proper infrastructure and workforce so as to provide
minimal disruptions in the feedback process. The continuity of the process is
of utmost importance as hindrance may lead to incomplete redressal to surfaced
problems.
A comprehensive yet precise questionnaire can help the
recruiters to get to the crux of the
matter. The feedback questionnaire filled by applicants at critical phases are
vital tools that may provide useful insight to the recruiters. Here is the
checklist to pointers that can be mentioned in
the questionnaire.
Source of
advertisement
Various temp staffing agencies count on feedback forms filled by applicants to expand their
advertisement horizons. A well collected and organized data can help recruiters
to strategies a more robust plan to reach out to the most dormant or passive
candidates which can be up fronted for future needs. Based on the collected
data recruiters can work with marketing team to achieve the expanded scope of
advertisement. If digital marketing is not proving to be a useful source then
more traditional approach of directly
contacting the candidates can be followed. Based on the feedback, a mixed approach can also attain desired results.
On-site and off-site
interview process
Whether the candidate has been briefed about the entire
interview process holds a lot many questions
about the hiring process. Temp staffing
agencies who take this aspect very lightly may loose on good candidates. Ask
about the candidate’s experiences with
the hiring processes. A well-informed candidate performs to its full potential
and it becomes easy for recruiters to evaluate his usefulness to the
organization. But if applicants are not aware of the procedures then the things
may come up to him as a surprise to which his response may be a diluted one.
Satisfaction level
Whether the candidate has been offered a letter of joining
or not depends on many facts best known to him and the recruiters. But his
feedback on satisfaction level on the scale from 1 to 5, holds key to many
desirable reforms. The questionnaire can be further broken down to agranular level where the nuances can be
explored by candidates to provide relevant feedback.
This may include, the establishment of
proper communication channels, regular follow-ups and so on.
Suggestions for
improvement
Candidates have a rich experience from various interview
explorations. To find a relevant job that perfectly suits their profile and to
work with organizations that provide suitable work culture, candidates are required
to explore many openings that lead them to face many interview procedures. They
can provide temp staffing agencies
with some serious suggestions for improving their hiring processes. Their
interview foray indulges aspiring
candidates to innovative hiring procedures adopted by various organizations,
which is the reason, candidates can prove to be a vital source in getting hands
at latest hiring fads.
